From Problem Solving to Solution Design: Next Steps for Successful Leaders

In previous blog posts in this series, we’ve discussed the Identify, Design, Engage, Act and Sustain steps from our I.D.E.A.S. Framework, fully detailed in our book From Problem Solving to Solution Design (Campos & Campos, 2018). The contemporary business landscape is abundant with complexities, each demanding unique, effective solutions. This series offers an exhaustive and actionable guide for organizations to tap into their embedded knowledge. The I.D.E.A.S. framework provides a roadmap to not just diagnose challenges but to implement sustainable solutions.

While the I.D.E.A.S. framework works for all organizations, we customized this series to include examples and case studies that focus on the Cybersecurity industry. Why is this so crucial for today’s business professional? The World Economic Forum’s January 2023 report sets the stage by emphasizing the near-inevitability of a catastrophic cyber event. Cybersecurity stands as a daunting sentinel, guarding businesses against threats. As professionals in the public or private sector, the onus of safeguarding digital assets and maintaining trust falls squarely on their shoulders.

In a new EY 2023 Global Cybersecurity Leadership Insights Study, the issue of “Speaking to the C-suite” was addressed. While the CISO role has expanded from being primarily operational and technical to having a seat at the senior management table, CISOs and C-suite still aren’t always on the same page. When asked about their satisfaction with the effectiveness of their organization’s overall approach to cybersecurity (CISO 36% and C-suite 48%) and their ability to take on the threats of the future (CISO 38% and C-suite 54%) there is still a gap. It has been shown in the more successful instances of CISO and C-suite perception alignment that effective communications with senior leaders creates a shared understanding of risk and improves cybersecurity performance. “The most effective CISOs translate the narrative into a storyline that resonates in terms of risk buydown, business impact and value creation.”

A Paradigm Shift in Managerial Development: The Path to Conscious Leadership

Drawing from the insightful and extensive series on the “I.D.E.A.S. Framework” and the challenges of cybersecurity, there emerges a striking parallel with the transformation an individual undergoes when transitioning from an individual contributor to a managerial role. Both these situations underscore the profound change involved, the subsequent challenges, and the undeniable need for well-defined strategies and frameworks to navigate these challenges.

The shift to a managerial role isn’t just a step up the career ladder; it’s an entire paradigm shift. As depicted in this blog series, the shift involves grappling with a myriad of new responsibilities, a change in mindset, and a heightened demand for a varied skill set. Just as cybersecurity challenges require leaders to delve into the root cause, identify solutions, and sustain those solutions, budding managers too need to grapple with their own personal and professional challenges. They need guidance, not just in the technical aspects of their job, but also in interpersonal communication, team dynamics, and organizational alignment.

Yet, there’s a glaring gap in the current landscape. A significant portion of managers face overwhelming stress and a lack of training, which subsequently impacts their performance and the wellbeing of their teams. The ripple effects are alarming: heightened turnover, decreased morale, and a perpetuating cycle of ill-prepared managers steering teams. The grim statistics paint a stark picture — from the staggering 63% of workers contemplating quitting due to stress to the alarming 79% willing to leave because of ineffective leadership.

However, just as the “I.D.E.A.S. Framework” offers a beacon of hope in the face of cybersecurity challenges, there are solutions for this managerial crisis. Training programs like ORCA HR Solutions’ Conscious Manager Academy© spotlight the importance of comprehensive, customized training that addresses the unique challenges managers face. This isn’t a one-size-fits-all solution but a program designed with intention, tailored to specific needs. The program’s modules, ranging from “Managing Self” to “Managing Across the Enterprise,” are strategically designed to furnish managers with the tools, insights, and techniques they need to succeed. Modules touching on key aspects such as aligning goals with strategy, building a motivational environment, and practicing trust-building relationship strategies resonate strongly with the holistic approach to problem-solving detailed in the I.D.E.A.S. Framework.

In essence, just as businesses are urged to harness their innate knowledge to solve cybersecurity problems, managers too can be empowered with the skills, insights, and support they need. The answer lies in comprehensive programs like the Conscious Manager Academy©, which not only provide the tools but also foster a sense of self-awareness, resilience, and adaptability.

As we conclude, the series’ overarching message is evident: Whether it’s tackling complex cybersecurity leadership challenges or navigating the intricacies of modern managerial roles, a well-defined framework, continual learning, and a dedicated support system can pave the way to success. Both these narratives, seemingly disparate, converge on the same truth — with the right tools and guidance, even the most daunting challenges can be transformed into growth opportunities.

Learn More and Contact ORCA HR Solutions here!


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J. Eduardo Campos, EMPA CISSP CPP (He/Him)

Board Member | Author | Executive Coach | Advisor
Talks about #ciso, #cybersecurity, #executivecoaching, #leadershipdevelopment, and #artificialintelligence